FREE SHIPPING US ORDERS OVER $50 + FREE SAMPLE WITH EVERY PURCHASE

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Shipping & Returns

SHIPPING POLICY

 

When will my products be shipped?

We are a small but mighty team and do our best to get your orders out swiftly. Your order will typically ship out within 5-7 business days.

 

How are my products being shipped?

We are not responsible for packages that show as delivered in USPS or UPS, or for packages that are left outside your door, with a front desk, neighbor, or any other receiving party. We are also not responsible for packages shipped to incorrect addresses, so please be sure to check your shipping address.  We will not grant refunds or resend products for packages marked as delivered. 

 

Shipping Confirmation

You'll receive an order confirmation email, shipping confirmation email and an email confirming your package has been delivered. If, for some reason, you have a problem receiving these emails, please contact us at love@54thrones.com


Where do we ship?

We currently only ship within the United States, but we are working on more broad distribution so everyone can enjoy 54 Thrones.

 

Missing or Lost orders

If your order is missing or lost, your first step would be to contact your mail carrier. Also if you live in an apartment community, please double check your leasing/mail office to see if the package was delivered there. Once packages have been turned over to the carrier we only have access to the same delivery information that you see on your end.

 

RETURN POLICY

All sales are final.

Due to the nature of our products, we have a no returns policy for general dissatisfaction. Please contact us prior to ordering if you have questions. If your order is damaged, or you are missing items, please email us with your order number to love@54thrones.com within 5 days of delivery. No returns will be granted following the five days after delivery.

To report defective/incorrect items, please email photos of the issue in the original packaging and shipping box to love@54thrones.com along with your order number. This is a necessary step for our claims process. One thing to note: your original shipping charges will not be refunded in the returns process. And you will be responsible for return shipping charges.

All merch is final sale. 


 

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